For Rental Assistance CLICK HERE.
For other COVID-19 related operational changes, view our blog post.



HEAP/PIPP Reverification Information

All utility assistance programs require annual income reverification. 

Only need to reverify? You have options! You can reverify online using the Online Reverification Portal link to the left, OR by bringing in your application and required documents to a CHN site (see below).

Documents you'll need to reverify:

Where to bring your completed application & documents:

CHN reverifcation applications will be accepted Monday through Thursday each week between the hours of 8:30 a.m. and 4 p.m. at each of the following CHN locations:

  • CHN main office — 2999 Payne Ave, Suite 208 | Cleveland, OH 44114
  • Fairfax Renaissance — 8111 Quincy Ave | Cleveland, OH 44104
  • CEOGC main office — 2203 Superior Ave | Cleveland, OH 44114