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Utility Assistance Reverification

Housing Services

Step Forward now administers all of HEAP and PIPP in Cuyahoga County.

The phone number for their HEAP program is 216-480-4327.

Walk-ins are accepted Monday – Thursday, 8 a.m. - 12 p.m. at either of their office locations:

  • 1801 Superior Ave., Suite 400, Cleveland, OH 44114 (open now)
  • 2203 Superior Ave., Cleveland, OH 44114 (opening November 3)

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