Utility Assistance Reverification
Housing Services
Step Forward now administers all of HEAP and PIPP in Cuyahoga County.
The phone number for their HEAP program is 216-480-4327.
Walk-ins are accepted Monday – Thursday, 8 a.m. - 12 p.m. at either of their office locations:
- 1801 Superior Ave., Suite 400, Cleveland, OH 44114 (open now)
- 2203 Superior Ave., Cleveland, OH 44114 (opening November 3)