John Miller is responsible for the Utility and Emergency Assistance Department, Financial Mobility Department, and Detroit divisions. As we continue to grow, John also oversees our overall program integrations and support. John comes to CHN with 20 years of experience implementing and leading operations in a variety of both non-profit and for-profit industries. He has helped businesses that had significant growth catch up to that growth and helped legacy businesses evaluate and improve their established operations. John has helped growing businesses create a foundation to expand into sustainable multi-state footprints. He has helped organizations establish and implement consistent reporting and KPIs across verticals. John has also established industry-leading customer care centers to provide high-quality and responsive customer service. John has a Bachelor’s degree in Business Administration from The University of Akron.

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