For Rental Assistance CLICK HERE.
For other COVID-19 related operational changes, view our blog post.


Contact Us

For questions or an appointment, call (216) 881-8443 or fill out the form below.

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We're Here to Help

Man standing on front porch of home smiling
“With the help of a CHN I raised my credit score 148 points, eliminated debt, and saved $1,200 for a down payment to purchase my home.”
- Michael

Financial Counseling

Our housing and financial counselors will work with you on all your financial needs—from completing your tax return to reducing your debt, improving your credit or saving for a big purchase. We can help! Services are free of charge, so call today at 216-881-8443!

Tax Prep

We also offer student loan and personal tax preparation services. CHN is a member of the Cuyahoga County EITC Coalition to promote free and fair tax preparation services for low and moderate income families. Our HUD approved counselors are trained in tax preparation and can provide free, high-quality tax return filing services to hardworking families as an alternative to paid preparers, many of whom assess high filing fees and expensive refund advancement products. We will ensure you receive all refunds for which you qualify.

Delinquent Property Tax Assistance

The Delinquent Property Tax Assistance Program is available to address delinquent property taxes for individuals who have experienced a COVID-19 hardship after January 21, 2020. This pilot program is funded by the Ohio Housing Finance Agency (OHFA) via U.S. Department of the Treasury funds made available through the American Rescue Plan of 2021. Cuyahoga County homeowners who qualify for the program can access up to $10,000 in grant assistance to pay for delinquent property taxes. Please be aware that funds are limited.  Applications will be processed on a first come, first serve basis.

You may have received a notice from Cuyahoga County encouraging you to apply for this program. To check your eligibility and to apply, please click here:

If you have questions or need assistance completing the application, please call (216) 774-2336.

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