John Miller
Chief Operating Officer
John Miller is responsible for CHN’s work in Detroit, as well as the departments of Utility and Emergency Assistance and Financial Mobility department, and Detroit divisions. As we continue to grow, John also oversees our overall program integrations and support. John comes to CHN with 20 years of experience implementing and leading operations in a variety of both non-profit and for-profit industries. He has helped businesses experience significant growth and guided legacy businesses in evaluating and improving their established operations. He has helped organizations establish and implement consistent reporting and KPIs across verticals. John has also established industry-leading customer care centers to provide high-quality and responsive customer service. John has a bachelor’s degree in Business Administration from The University of Akron.
