Are you having trouble paying rent due to COVID-19?
This lifeline, funded by the City of Cleveland and Cuyahoga County, can help.
How to Apply
Gather a few documents:
Photo identification for each household member over 18 years of age
Verification for each household member (Social security card preferred, or birth certificate)
Lease (can be obtained from the landlord if not available to tenant)
Select your preferred language and apply online using the links below.
Please ensure the information you provide is accurate and complete. Your electronic signature and a brief explanation will be needed to attest that you are experiencing a hardship related to COVID-19.
After your submission, we will be in touch with you as soon as possible.
How does it work?
CHN is the entry point to access rental assistance. Depending on the nature of your financial hardship, you may be referred to EDEN for longer-term assistance, at which time you may be asked for additional information and documentation.
If you qualify, your landlord may receive up to three months back rent.
CHN will screen all applicants for other assistance programs that may help make your electric, gas and water/sewer bills more affordable.
Residents of the City of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements.
If you qualify for rental assistance, you may be required to attend more in-depth financial counseling, provided by CHN, as a condition for payment of the rental assistance.
Priority is given based on criteria such as eviction status, accurate information and complete documentation.
About our Partner
Founded in 1990, EDEN is a nationally recognized housing provider through their scattered site properties, permanent supportive housing buildings and rental voucher programs. While EDEN focuses on such housing activities as development, location, housing stability, landlord relations, inspection, maintenance and management, the agency also partners very closely with dozens of community-based agencies to ensure that tenants obtain the support services they need to improve their health and well-being and sustain permanent housing.
Our Referral Agencies
For help completing your application, contact one of our referral agencies listed below.
Legal Aid Society (216-687-1900)
Spanish American Committee (216-961-2100)
Cleveland Mediation at FrontLine (216-621-1919 x6808)
Housing Research & Advocacy Center (216-361-9240)
Heights Community Congress (216-321-6775)
Community Housing Solutions (216-231-5815)
Empowering & Strengthening Ohio's People (216-361-0718)
Home Repair Resource Center (216-381-6100)
Referral agencies and other partners: Feel free to help us promote the program! Download our flyers in English and Spanish below!
For tenants facing eviction:
Legal representation is available
to those who qualify!
Know your rights!
Learn more about Landlord-Tenant law.
Visit Cleveland Housing Court
As a Landlord for nearly 40 years, we understand these are difficult times, and we appreciate your patience and cooperation. If your tenant has applied for rental assistance, please fill out the forms below and return them to us in order to expedite processing:
W-9 form - to allow us to send you payments
A copy of the Active Lease as well as verification of the delinquent amount. Please use this Landlord Verification Template.
Please submit information to [email protected] or to 2999 Payne Ave., 3rd Floor, Cleveland, OH 44114 to the attention of NEORentHelp.