Lakewood residents:
We are no longer accepting rental assistance applications from residents of Lakewood, Ohio. Funding is still available through Lakewood Community Services Center (LCSC). LCSC's website can be accessed HERE and their phone number is 216-226-6466 x 2 or 3.
Are you having trouble paying rent due to COVID-19?
This lifeline, funded by the City of Cleveland and Cuyahoga County, can help.
How to Apply
Gather a few documents:
Photo identification for each household member over 18 years of age
Verification for each household member (Social security card preferred, or birth certificate)
Lease (can be obtained from the landlord if not available to tenant)
Select your preferred language and apply online using the links below.
Please ensure the information you provide is accurate and complete. Your electronic signature and a brief explanation will be needed to attest that you are experiencing a hardship related to COVID-19.
After your submission, we will be in touch with you as soon as possible.
How does it work?
CHN is the entry point to access rental assistance. Depending on the nature of your financial hardship, you may be referred to CEOGC or EDEN for longer-term assistance, at which time you may be asked for additional information and documentation.
If you qualify, your landlord may receive up to three months back rent.
CHN will screen all applicants for other assistance programs that may help make your electric, gas and water/sewer bills more affordable.
Who qualifies?
Residents of the City of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements.
If you qualify for rental assistance, you may be required to attend more in-depth financial counseling, provided by CHN, as a condition for payment of the rental assistance.
Priority is given based on criteria such as eviction status, accurate information and complete documentation.
About our Partners
Founded in 1990, EDEN is a nationally recognized housing provider through their scattered site properties, permanent supportive housing buildings and rental voucher programs. While EDEN focuses on such housing activities as development, location, housing stability, landlord relations, inspection, maintenance and management, the agency also partners very closely with dozens of community-based agencies to ensure that tenants obtain the support services they need to improve their health and well-being and sustain permanent housing. For more information, visit edeninc.org.
The Council for Economic Opportunities in Greater Cleveland is a nonprofit organization and the Community Action Agency for Cuyahoga County that operates programs and services dedicated to transforming the lives of residents. The Council delivers education, personal and professional development programs and support services to residents of Cuyahoga County. Programs include Early Head Start (birth to three) Head Start (three – five years of age); individual assessments for classes and coaching sessions on topics including parenting, anger management and life skills; and professional development: job readiness, customer service training and job placement. The Council also delivers the Home Energy Assistance Program (HEAP). For more information visit ceogc.org.
Our Funders
Our Referral Agencies
For help completing your application, contact one of our referral agencies listed below.
Legal Aid Society (216-687-1900)
Spanish American Committee (216-961-2100)
Cleveland Mediation at FrontLine (216-621-1919 x6808)
Housing Research & Advocacy Center (216-361-9240)
Heights Community Congress (216-321-6775)
Community Housing Solutions (216-231-5815)
Empowering & Strengthening Ohio's People (216-361-0718)
Home Repair Resource Center (216-381-6100)
Breaking Chains (216-464-0699)
Referral agencies and other partners: Feel free to help us promote the program! Download our flyers in English and Spanish below!
For tenants facing eviction:
Legal representation is available
to those who qualify!
Know your rights!
Learn more about Landlord-Tenant law.
Learn more!
Visit Cleveland Housing Court
Landlord Information
As a Landlord for nearly 40 years, we understand these are difficult times, and we appreciate your patience and cooperation. If your tenant has applied for rental assistance, please fill out the forms below and return them to us in order to expedite processing:
W-9 form - to allow us to send you payments
A copy of the Active Lease as well as verification of the delinquent amount. Please use this Landlord Verification Template.
Please submit information to [email protected] or to 2999 Payne Ave., 3rd Floor, Cleveland, OH 44114 to the attention of NEORentHelp.
