CHN Housing Partners has a new phone number and appointment system for the Home Energy Assistance Program (HEAP), the federally funded program that provides eligible Ohioans assistance with their home energy bills. Beginning Sept. 1, 2018, the new number will be (216) 350-8008.
The expanded system has more lines and provides an option to make appointments online. The online appointment site will be https://chn.itfrontdesk.com. This site also lists all the documents client are required to bring to their appointment.
“We’re excited to offer this new system because more lines and online scheduling will make it easier for our clients to access HEAP,” said Jeanne Morton, CHN’s director of community resources. CHN and the Council of Economic Opportunities of Greater Cleveland (CEOGC) administer HEAP in Cuyahoga County for the state of Ohio. CEOGC will use the same new phone number and appointment system as CHN beginning Sept. 1, 2018.
